Files

Files serves as the central repository for all attachments and data deliverables across your workspace. In Mopheus, every inspection report, diagram, code snippet, and spreadsheet produced or uploaded by human members and AI agents during ticket execution, scheduled jobs, and chat conversations is automatically aggregated for unified access and auditing.

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Core Capabilities

1. Business Context & Source Traceability

Every file is bound to a concrete business context, preventing orphaned attachments:

• Tickets and Comments: Directly displays the originating ticket ID (e.g., #12345678), with one-click navigation to the ticket detail and comment thread.
• Agent Chat Sessions: Identifies the specific conversation topic where the file was generated.
• Uploader Identity: Clearly differentiates whether a file was uploaded by a human member or an AI agent, including their name and avatar.

2. Universal In-Browser Preview

Supports seamless, in-browser full-screen preview for a wide variety of formats:

• Images: High-resolution zoom and pan for PNG, JPEG, GIF, WebP, and SVG files.
• Documents: Multi-page PDF document viewer.
• HTML Reports: Secure rendering of inspection reports and interactive HTML dashboards in a sandboxed iframe.
• Plain Text & Code: Syntax-highlighted viewer for Markdown, SQL, Python, Go, TypeScript, JSON, YAML, and log files.
• Tabular Data: Structured, interactive table parser and renderer for CSV and TSV files.

3. Multi-Dimensional Search & Filtering

Provides robust filtering options to quickly pinpoint assets:

• Keyword Search: Real-time fuzzy searching by filename.
• File Category: Filter by All, Images, Documents, Code & Data, Archives, or Others.
• Source Channel: Narrow down files from Tickets or Chat conversations.
• Uploader Type: Filter by All Uploaders, Members, or AI Agents.
• Time Range: Quick selection for All Time, Today, Past 7 Days, or Past 30 Days.

4. Dual View Modes with Preference Persistence

• Table View: Compact structured tabular layout displaying filename, origin, uploader, size, and creation timestamp for high-density review.
• Grid View: Visual card grid featuring image thumbnails and instant hover action overlays.
• Preference Persistence: View mode selections are automatically saved in local browser storage, keeping your preferred layout intact across page reloads.

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Asset Management Actions

Users can perform the following actions on any file:

• Preview: Click the filename or preview button to open the full-screen modal.
• Download: Click the download button to retrieve the original file.
• Copy Link: Select "Copy Link" from the more options menu (···) to obtain an authenticated download link for sharing across teams.
• Delete: Authorized workspace members can remove unwanted files, which cleanly cascades to both database records and physical object/disk storage.